Returns & Refunds Policy
At Edmunds, we take pride in the quality of our artisanal food products; however, due to the perishable nature of our items, we only offer returns or replacements for goods that arrive damaged or defective. Please contact our support team within 48 hours of delivery to initiate a claim for any compromised products.
Return Process
- 1.Inspect Your Order
Upon arrival, carefully check your package for any signs of damage, leakage, or quality issues that may have occurred during transit.
- 2.Document the Issue
Take clear photographs of the damaged product and the shipping packaging to help our team process your request quickly.
- 3.Contact Support
Email our customer service team at [email protected] with your order number and the attached photos within two days of receipt.
- 4.Resolution Process
Once approved, we will issue a full refund to your original payment method or ship a replacement order at no additional cost to you.